Privacy Policy

Effective Date: April 2025

Welcome to VR Padel! Your privacy is important to us, and this policy outlines how we collect, use, and safeguard your personal information when you use our website.

1. Information We Collect

VR Padel collects the following personal information:
-Name and address (for billing and order fulfillment purposes).
-No payment information is stored, as all transactions are handled by a third-party payment processor.

2. How We Use Your Information

Your information is solely used for product fulfillment purposes, including processing and delivering your orders.

4. Cookies and Tracking Technologies

VR Padel uses cookies and tracking technologies to optimize the user experience. These tools help enhance website functionality, improve navigation, and ensure a seamless shopping experience.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

3. Sharing Information

We do not share customer data with third parties. Your information remains strictly confidential and is only used to facilitate orders placed on our website

5. Security Measures

o protect your data, our website employs SSL encryption, safeguarding communications and transactions. Additionally, Google CAPTCHA is used to prevent spam and unauthorized bot interactions.

6. User Data Retention & Rights

Customer data is stored exclusively for bookkeeping and order records. Users cannot request deletion of their data, as it is retained for necessary business operations.

7. Children's Privacy

There are no age restrictions for using our services. Our products are not age-restricted or prohibited for minors. If an under-aged individual completes a purchase, VR Padel does not assume responsibility for any misuse of payment methods.

8. Privacy Policy Updates

This privacy policy may be updated at any time, with changes appearing on our website without prior notice. Users are encouraged to review the policy periodically to stay informed.

If you have any questions regarding this policy, please contact us at info@vrpadel.co.za